Earn Points | Get Rewarded | Level Up!

To reward and give back to our amazing community, we’ve introduced our loyalty rewards program! 
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Get Rewarded

 

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Level Up!

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FAQ

How do I join the rewards system?

When you sign up and activate your account at Joshua Lloyd, you will automatically be registered for rewards and ready to start earning straight away!

All new members will receive 100 points for signing up. If you already have an account with Joshua Lloyd, you should use the same details for your points to be automatically added. 

I created an account but didn't receive 100 points?

From time to time, small errors in the system can occur. If you believe you are missing points then please contact us and we will ensure they are updated! 

How do I claim my rewards?

You can apply your reward points on any future purchase at jlloyd.co.uk. Your points can be redeemed in your rewards widget and applied at checkout.

You don’t have to use any points if you don’t want to, you could save them for greater rewards!

Will my points expire?

Your loyalty points balance will expire if you haven’t earned or spent any points in 12 months.

How can I found out how many points I have?

You can check your loyalty point balance at any time on the rewards widget on our website.

Is there a limit to how many points I can hold?

There is no limit to the number of loyalty points you can earn/hold. Please note that loyalty points can only be redeemed against a purchase and have no cash value. 

Will I lose my tier if I spend my points?

No, you won't! Your tiered status is related to your lifetime spend with Joshua Lloyd. Once you hit a new tier, you will remain there until you close your account or request to be removed from the loyalty system.

How long does it take to receive my points? 

Instantly! When you complete your order with Joshua Lloyd, your points will be automatically added to your account.

Will you let me know when I reach a new tier? 

Yes, don't worry we will inform you automatically when you enter a new tier. We'll also let you know when double points events are happening!